Questions people usually ask before ordering.
This is the quick answer page for how Hairy Roommate works, what you receive, and where to go if you need help. We can refine the copy together later, but the structure is ready now.
How it starts
You begin with a pet photo, choose a direction you like, and then decide whether you want a digital result, a framed piece, or both.
- Style pages help you preview the look before you commit.
- Digital bundles let you get multiple styles from one photo.
- Framed products are for customers who want something ready to display.
What you receive
The exact output depends on the product you choose, but the core experience is always built around turning your pet photo into custom artwork.
- Digital purchases are for customers who want downloadable images.
- Framed orders are printed, framed, and shipped as physical keepsakes.
- Support pages explain shipping, materials, and photo tips in more detail.
Before you upload
The better the source photo, the better the result. Clean lighting, a clear face, and a usable crop will save time and reduce frustration.
- Use our photo guide if you are unsure which image to pick.
- If you are planning to frame the result, choose a photo with strong detail.
Need help after ordering
If you have a guest order, a shipping question, or need help finding the right page for your purchase, use the order-help and contact pages first.
- Have your order number or purchase email ready.
- Use the shipping page for delivery expectations.
- Use contact for anything unusual, damaged, or urgent.
Ready to see what your pet looks like in a new style?
Start with style discovery, or jump straight into creating from your photo.